Privacy Policy

Who we are

Sexmuseum Amsterdam (B.E.M. International B.V.) attaches great importance to the protection of your personal data. In this privacy statement, we explain what data we collect when you buy tickets online via our website, what we use it for, and what rights you have. We process your personal data in accordance with the General Data Protection Regulation (GDPR).

Wij zijn de verwerkingsverantwoordelijke voor de verwerking van uw persoonsgegevens. Onze contactgegevens zijn:

Sexmuseum Amsterdam (De Venustempel)

Address: Damrak 18, 1012 LH Amsterdam

Chamber of Commerce number: 74086111

Email: [email protected]

Phone: +31 (0) 20 622 8376

What data do we collect?

When selling admission tickets online, we process only the data necessary to process your order and send you your ticket(s). This involves the following personal data:

• First name
• Country
• Email address

We do not request more data than is necessary (data minimisation). Payment details (such as credit card or account numbers) are not processed or stored by us; these are handled directly by our payment service provider (see section 5).

Waarvoor gebruiken wij uw gegevens?

We use your personal data for the following purposes:

• Processing and fulfilling your order for online tickets;
• Sending your ticket(s), the order confirmation and, where applicable, the invoice by email;
• Being able to contact you if necessary to fulfil your order;
• Complying with legal obligations, including the statutory retention of records.

We do not use your data for automated decision-making or profiling.

On what legal basis do we process your data?

We process your personal data on the following legal grounds under the GDPR:

• Compliance with a legal obligation, such as the retention obligation for tax records (Article 6(1)(c) of the GDPR).
• The performance of a contract: we need your data to process your ticket order and deliver it to you (Article 6(1)(b) of the GDPR);

Payments via Mollie

Payment for your order is processed via the payment service provider Mollie B.V. When you proceed to checkout, you will be redirected to Mollie’s secure payment environment. Your payment details are processed exclusively by Mollie and are neither passed on to us nor stored by us. Mollie’s terms and conditions and privacy policy apply to the processing of your data by Mollie. We recommend that you consult these at www.mollie.com/nl/privacy.

Sharing with third parties

We do not sell or pass on your personal data to third parties. We only disclose your data to third parties where this is necessary to fulfil your order or to comply with a legal obligation. This includes, for example:

• Our payment service provider, Mollie, for processing payments;
• Our IT and hosting service provider(s), who enable the website and the ordering system to function;
• Competent authorities, where we are legally obliged to do so.

We enter into a data processing agreement with parties that process personal data on our behalf (data processors) to ensure the same level of security and confidentiality for your data.

How long do we keep your data?

We do not retain your personal data for longer than is necessary for the purposes for which it was collected. We retain data that forms part of our financial records (such as invoices) in accordance with the statutory tax retention period of seven years. We delete other data when it is no longer required.

Data security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. Our website uses a secure connection (SSL/TLS). If you feel that your data is not properly secured or there are indications of misuse, please contact us.

Cookies

Our website may use functional cookies that are necessary for the technical operation of the website and the ordering process. In addition, we may place analytical or marketing cookies, but only with your consent. You can find more information on this in our cookie policy.